Frequently Asked Questions

What purpose does a funeral serve?

It is the customary way to recognize death and its finality. Funerals are recognized rituals for the living to show respect for the dead and to help survivors begin the grief process.

What do I bring to the funeral home when making arrangements?

• Deceased social security number
• Military service records
• Cemetery deeds or other paperwork
• Insurance policies
• Deceased personal information: place and date of birth, parents, and survivors
• Special request that you deceased might have had

What do funeral directors do?

Funeral directors are caregivers and administrators. They make the arrangements for transportation of the body, complete all necessary paperwork, and implement the choices made by the family regarding the funeral and final disposition of the body. Funeral directors are listeners, advisors and supporters. They have experience assisting the bereaved in coping with death. Funeral directors are trained to answer questions about grief, recognize when a person is having difficulty coping, and recommend sources of professional help. Funeral directors also link survivors with support groups at the funeral home or in the community.

Do you have to have a funeral director to bury the dead?

In most states, family members may bury their own dead although regulations vary. However, most people find it very trying to be solely responsible for arranging the details and legal matters surrounding a death.

Why have a public viewing?

Viewing is part of many cultural and ethnic traditions. Many grief specialists believe that viewing aids the grief process by helping the bereaved recognize the reality of death. Viewing is encouraged for children, as long as the process is explained and the activity voluntary.


What is the purpose of embalming?

Embalming sanitizes and preserves the body, retards the decomposition process, and enhances the appearance of a body disfigured by traumatic death or illness. Embalming makes it possible to lengthen the time between death and the final disposition, thus allowing family members time to arrange and participate in the type of service most comforting to them.

Does a dead body have to be embalmed, according to law?

No. Most states, however, require embalming when death was caused by a reportable contagious disease or when remains are to be transported from one state to another by common carrier or if final disposition is not to be made within a prescribed number of hours.


Why are funerals so expensive?

When compared to other major life cycle events, like births and weddings, funerals are not expensive. A wedding costs at least three times as much; but because it is a happy event, wedding costs are rarely criticized. A funeral home is a 24-hour, labor-intensive business, with extensive facilities (viewing rooms, chapels, limousines, hearses, etc.), these expenses must be factored into the cost of a funeral. Moreover, the cost of a funeral includes not only merchandise, like caskets, but the services of a funeral director in making arrangements; filing appropriate forms; dealing with doctors, ministers, florists, newspapers and others; and seeing to all the necessary details. Contrary to popular belief, funeral homes are largely family-owned with a modest profit margin.

Who pays for funerals for the indigent?

Other than the family, there are veteran, union, and other organizational benefits to pay for funerals, including, in certain instances, a lump sum death payment from Social Security. In most states, some form of public aid allowances are available from the state and vary by county.

Most funeral directors are aware of the various benefits and know how to obtain them for the indigent. However, funeral directors often absorb costs above and beyond what is provided by agencies to insure a respectable burial for the deceased.

What should I do if the death occurs in the middle of the night or on the weekend?

Most Funeral Directors are available 24 hours a day, seven days a week.

Where can I find more information about what to do when a death occurs, as well as veterans and social secuirty benefits?

We have provided all that information for you. Follow these links for more information on veteran (http://www.va.gov) and social secuirty benefits (http://www.ssa.gov) .

Who may receive monthly benefits?

• A widow or widower age 60 or older (50 if disabled), or at any age if caring for an entitled child who is under 16 or disabled.
• A divorced widow or widower age 60 or older (50 if disabled) if the marriage lasted 10 years, or if caring for an entitled child who is under 16 or disabled.
• Unmarried children up to 18 (19 if they are attending a primary or secondary school full lime).
• Children who were disabled before reaching 22, as long as they remained disabled.
• Dependent parent or parents 62 or older.

What is the lump-sum death payment?

A one time payment of $255 is paid in addition to the monthly cash benefits described above. The lump-sum death payment (LSDP) is paid in the following priority order:

• A surviving spouse who lived in the same household as the deceased person at the time of death.
• A surviving spouse eligible for or entitled to benefits for the month of death.
• A child or children eligible for or entitled to benefits for the month of death

How may I apply for benefits?

You must apply in order to receive benefits. You may apply at any Social Security office or, if you wish, you may apply by telephone. Just dial the toll-free number 1-800-772-1213 and the operator will schedule an appointment for you or arrange for the local Social Security office to take your claim by telephone.


Which burial expenses will be reimbursed by VA?

VA will pay a burial allowance up to $1,500 if the veteran's death is service connected. VA also will pay the cost of transporting the remains of a service-disabled veteran to the national cemetery nearest the home of a deceased that has available gravesites. In such cases, the person who bore the veteran's burial expenses may claim reimbursement from VA. VA will pay a $300 burial and funeral expense allowance for veterans who, at time of death, were entitled to receive pension or compensation or would have been entitled to compensation but for receipt of military retirement pay. Eligibility also is established when death occurs in a VA facility or a nursing home with which VA contracted. Additional costs of transportation of the remains may be reimbursed. There is no time limit for filing reimbursement claims of service-connected deaths. In other deaths, claims must be filed within two years after permanent burial or cremation.

VA will pay a $150 plot allowance when the veteran is not buried in a cemetery that is under U.S. Government jurisdiction if the veteran is discharged from active duty because of disability incurred or aggravated in line of duty, if the veteran was in receipt of compensation or pension or would have been in receipt of compensation but for receipt of military retired pay, or if the veteran died while hospitalized by VA. The plot allowance is not payable solely on wartime service.

If the veteran is buried without charge for the cost of a plot or interment in a state-owned cemetery reserved solely for veteran burials, the $150 plot allowance may be paid to the state. Burial expenses paid by the deceased's employer or a state agency will not be reimbursed.